

One of the first types of chatbots you can build to get started quickly are simple informational Q&A bots.

Common examples of Cognitive Services for chatbots include Language Understanding to understand the meaning of utterances from users and QnA Maker to convert FAQ documents into conversational question and answer experiences.
#AUTO CHATBOT BUILDER HOW TO#
Sophisticated scenarios can include branded virtual assistants for your organization that make people more productive by assisting with common tasks like scheduling meetings or making a reservation.īefore diving into how to build these types of chatbots, let us quickly walk through and define some of the key Azure AI components that you will need to build a chatbot. An example of a simple scenario is informational Q&A chatbots that help answer frequently asked questions. As a result, developers are building chatbots that address a range of scenarios- from simple to sophisticated, to better serve customers and communities. Organizations globally are seeing a significant increase in demand from customers looking for support and accurate information. This blog has been authored by Jim Lewallen (Principal PM, Conversational AI) and Will Mendoza (Senior PMM, Azure AI) How to build chatbots that deliver better customer experiences and help support a surge in inquiries
